REFUND POLICY
- Refunds are only issued for orders that cannot be exchanged due to stock unavailability.
- If we're out of stock and can't exchange your item, you'll get a refund instead.
- Refund process will take of up to 5 - 7 business days.
RETURN POLICY
At VIOLENT, we stand by the quality of our products. Please note the following return condition:
- You may request a return within 3 days of receiving your order.
- Returns are only accepted if the defected item is confirmed to be caused by VIOLENT.
- Proof/Evidence of defected item must be provided via videos and photos.
- All returns must be sent back through mail.
- Returned items must be unused, unwashed and all stickers as well as packaging must be returned.
- We will proceed with a refund or exchange once we receive and inspect the returned item if applicable.
- Shipping fees, including those for return shipments, are non-refundable.
- Please allow 3 - 5 business days to process after the return item is received.
SHIPPING POLICY
- Orders will be shipped out in 3 - 5 business days.
- No shipping on weekends and public holidays.
All sales are FINAL.
Please contact us at violnt22@gmail.com.